Please review these policies carefully as they are the Terms of Sale that govern your purchases at binaslamexclusive.com Online Store. They set out your rights and obligations with respect to your purchases, including limitations and exclusions. Your placement of an order at the binaslamexclusive.com Website constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.
Overview
Our refund and returns policy lasts for 2 days. If 2 days have passed since you receive your product, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. Items that have any stains, emit, body odors or perfume scents, have any kind of marks, damage, or water stains will not be accepted for returns or exchanges.
*Note: Above stated terms are only applicable if we are informed in (02) days after delivery.
*Note: There is no refund for shipping and handling charges.
*Note: Customer have to pay the shipment charges while returning the product OR he can visit our store to return the product(address provided in contact us section). In this case he can also exchange the product from the available products in the store.
*Note: In case of exchange difference will be paid by the customer.
If you are for whatever reason not happy with the products you ordered, you may return/exchange the products delivered to you within (02) calendar days after delivery.
- The products are unwashed and not used in any way.
- The product is complete: e.g. both items of a pair must be returned.
You cannot return:
- Products that have been tampered with.
- Incomplete product or partial order.
- Customized products (size, style & fabric customization).
Refunds
Once your return is received and inspected, we will send you a message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and your amount will be transferred to you by the method you specify during while contacting us during refund process.
Need help?
Contact us for questions related to refunds and returns.